WHOLESALE TERMS & CONDITIONS
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $1000.
A minimum order of $500 is required on opening orders. Opening orders must include a copy of your Reseller's Permit # / Resale Certificate #, and Tax ID. With rare exception, initial orders must be paid for upfront before items are shipped out. We will contact you with your order total and a digital invoice.
There is $100 minimum order required for re-orders. Any re-orders must be payed for within 30 days of the invoice date. Late payments are subject to a 10% late fee for every 30 days past due.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours.
METHOD OF PAYMENT:
Visa, MasterCard, Discover, American Express, Paypal, and checks are all accepted forms of payment.
DELIVERY & SHIPPING:
Please allow up to 4 weeks for your order to be sewn and shipped. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method and materials, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact Hatton Henry at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.
For additional information about Hatton Henry, please visit our website at www.hattonhenry.com
For help with your order or questions, please email firstname.lastname@example.org
HATTON HENRY BAG COMPANY